At Zonavilex, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and shipping/billing address.
- Payment details (processed securely through third-party payment providers).
- Order history and customer support interactions.
- Website usage data, such as cookies and browsing behavior.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your purchases and customer support inquiries.
- To improve our website, services, and marketing efforts.
- To personalize your shopping experience.
- To comply with legal and security requirements.
3. How We Protect Your Information
We implement strict security measures to protect your personal data, including encrypted payment processing and secure data storage. We do not sell, trade, or share your personal information with third parties except as required for order fulfillment or legal compliance.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and offer personalized content. You can manage your cookie preferences through your browser settings.
5. Third-Party Services
We may use trusted third-party services (such as payment processors and shipping carriers) to facilitate transactions and deliveries. These providers only receive the necessary information to perform their services and are obligated to protect your data.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request details on how your data is being used.
To exercise these rights, please contact us at support@zonavilex.com.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.